These Terms & Conditions ("Terms") govern your access to and use of the services provided by Globe Verifiers. By placing an order, signing an agreement, or otherwise engaging our services, you ("you", "the Client") agree to these Terms.
Contents
- About us
- Definitions
- Our services
- Orders & quotes
- Fees & payment
- Refunds & cancellations
- Timeframes
- Best efforts, not a guarantee
- Your responsibilities
- Ownership & lawful use
- Account access & security
- Third-party platforms
- Intellectual property
- Confidentiality
- Liability & indemnity
- Termination
- Disclaimers
- Changes to these Terms
- Governing law
- Contact
1. About us
Globe Verifiers ("Globe Verifiers", "we", "us", "our") is a digital marketing and online-credibility services provider operating the website globeverifiers.com. Globe Verifiers is operated by Globe Verifiers LLC (a limited liability company, commercial registration no. 05010202413991), with its registered office in Tripoli, Libya (Hay Al-Andalus). You can reach us at info@globeverifiers.com or on WhatsApp at +44 7591 357555.
2. Definitions
- Services — the services you order from us, as described in Section 3 and confirmed in your order or written agreement.
- Order — a request for Services submitted through our website, WhatsApp, email, or a signed agreement.
- Platform — any third-party service we interact with on your behalf, including Meta (Facebook, Instagram, WhatsApp), Google, YouTube, Wikipedia, Trustpilot and similar.
- Deliverable — the outcome or work product of a Service.
3. Our services
We provide, among others: Facebook & Instagram (Meta) verification support; recovery of hacked, disabled, or lost-access Facebook/Instagram accounts and pages; Meta Business Suite access recovery and organisation; Google Business Profile verification; SEO and domain-rating/authority growth; Google Analytics setup; managed advertising on Google, Facebook, Instagram and YouTube; Wikipedia page creation; website building; content and page removal (for content that infringes your identity, brand, or intellectual property); and broader digital marketing. The precise scope of any engagement is set out in your order or signed agreement.
4. Orders & quotes
When you submit an Order, we review it and respond with what is feasible, the proposed scope, the timeline, and the price. An Order becomes binding only when we confirm it and (where applicable) you accept our quote or sign an agreement and any required deposit is received. We may decline any Order at our discretion — for example, where we cannot verify lawful ownership, or where the request would breach a Platform's policies or applicable law.
5. Fees & payment
- Fees are quoted per Order or in your agreement. Unless stated otherwise, an advance deposit is payable before work begins, with the balance due on completion or at agreed milestones.
- Certain amounts are non-refundable — in particular, fees covering case assessment, file opening, legal/administrative preparation and time spent. Where applicable this is identified in your quote or agreement and forms part of your first payment.
- Platform fees and official charges (for example, Meta/WhatsApp verification or advertising spend) are additional to our service fees and are your responsibility unless expressly included.
- Late payments may incur a late fee as stated in your agreement. We may suspend Services while payments are overdue.
6. Refunds & cancellations
Because much of our work involves upfront assessment, preparation and direct dealings with Platforms, the non-refundable amounts described in Section 5 are not returned once work has begun, including where a Platform issues a final decision that is outside our control. If a Platform finally declines a request after we have exhausted reasonable avenues, our obligation to use professional best efforts will have been met (see Section 8). Any refund of other amounts is handled on a case-by-case basis according to the work completed to the date of cancellation.
7. Timeframes
Timeframes we give are estimates and begin once we have received your deposit and all required documents and access. Delivery depends heavily on Platform response times and external factors we do not control; estimates therefore may extend (for example, where a Platform requests additional review).
8. Best efforts, not a guarantee
9. Your responsibilities
- Provide accurate, complete and lawful information and documents (for example, commercial registration, valid identification, proof of ownership, asset links, and any prior Platform correspondence).
- Grant any access or permissions we reasonably need — securely and only to the extent required — and cooperate promptly with requests for further information during delivery.
- Ensure you have the right to request the Services and that the information you provide is true. You are responsible for the accuracy of everything you submit.
10. Ownership & lawful use
You represent and warrant that you are the rightful owner of, or are duly authorised to act for, any account, page, profile, brand, domain or asset that is the subject of an Order. We do not assist with gaining unauthorised access to any account or with any unlawful activity. You agree to indemnify us against any claim arising from a dispute over ownership or authority, or from any third-party claim relating to the assets concerned.
11. Account access & security
Where you grant us access (such as admin or Business Suite access), we will use it only to perform the agreed Services and will not make changes outside the agreed scope without your written approval. We recommend you change credentials after completion and maintain your own security (including two-factor authentication). You remain responsible for your accounts at all times.
12. Third-party platforms
Our Services interact with third-party Platforms that have their own terms and policies. You agree to comply with those terms. Where Services involve WhatsApp Business or messaging, these may be delivered through an authorised Meta/WhatsApp Business Solution Provider; you are responsible for obtaining valid opt-in/consent from your own customers and for complying with applicable messaging, commerce and data-protection rules. We are not responsible for Platform outages, policy changes, or decisions.
13. Intellectual property
You retain ownership of your brand, content and materials you provide. On full payment, you receive ownership or a licence (as specified in your agreement) to the Deliverables we produce for you. We retain ownership of our own methods, tools, templates and know-how. Neither party may use the other's trademarks or logos beyond what is reasonably needed to perform or acknowledge the Services, without consent.
14. Confidentiality
Each party will keep the other's non-public information confidential, use it only to perform or receive the Services, and not disclose it to third parties except as needed to deliver the Services or as required by law. These obligations continue after the engagement ends. We will not publish your details or name you as a client without your written consent.
15. Liability & indemnity
- To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential losses, including loss of profit, revenue, data, goodwill or business opportunity.
- Our total liability for any claim arising out of or in connection with an engagement will not exceed the fees you paid us for the specific Service giving rise to the claim.
- You agree to indemnify and hold us harmless from claims, losses and expenses arising from your breach of these Terms, your misuse of the Services, inaccurate information you provide, or your breach of any Platform's terms or applicable law.
- Nothing in these Terms excludes liability that cannot lawfully be excluded.
16. Termination
Either party may terminate an engagement for a legitimate reason on written notice. On termination, you will pay for work performed up to the termination date, and each party will return or destroy the other's confidential materials on request. Sections that by their nature should survive (including confidentiality, IP, liability, and governing law) continue after termination.
17. Disclaimers
Globe Verifiers is an independent service provider and is not affiliated with, endorsed by, or sponsored by Meta, Facebook, Instagram, WhatsApp, Google, YouTube, Wikipedia, Trustpilot, or any other Platform. All trademarks belong to their respective owners. References to Platforms describe the services we help you with and do not imply any partnership unless expressly stated.
18. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date shows when. Material changes will apply to Orders placed after the update; your continued use of our Services after an update means you accept the revised Terms.
19. Governing law & disputes
These Terms are governed by the laws of Libya, and the competent Libyan courts have jurisdiction over any dispute, without prejudice to the parties' right to resolve disputes amicably or by arbitration where agreed in writing. Where you contract with a different Globe Verifiers entity, the governing law stated in your signed agreement applies.
20. Contact
Questions about these Terms? Contact us at info@globeverifiers.com or on WhatsApp at +44 7591 357555.